Planter Questions | PlanterCraft

You can order directly from our website using the shop and cart features, contact us over the phone at 718-337-8200, or email us at Any inquiries of custom sizes or jobs should be directed to our phone, email, or our custom planters page.

Yes, customer satisfaction is our top priority. We will manufacture in any shape, style, or size to meet your requirements. Although our most popular materials are Corten, Stainless Steel, and Aluminum, we can manufacture from any metal you require. Please direct custom orders to our phone or email to receive a quote.

Yes, most of our products are backed by at least a 1 year warranty.

All planters are made to order. However, eligible items can be returned up to 30 days from the date of delivery. Please see item description for eligibility on return. See full return policy HERE.

We will take cancellations on a case-by-case basis, and try to accommodate your request. The cancellation approval will depend on where in the manufacturing process the planter is. Contact us as soon as possible.

We offer free shipping within the United States. Rest assured that our team will take care of the logistics from a to z.

For custom orders, factors that affect shipping time must be taken into account, i.e. size of project, complexity, scheduled completion/due date, etc. Simple projects and standard sizes have a turnaround time of approximately 2 weeks.

Yes, our aluminum products come with the option of selecting different powder coated paint colors. We also offer custom color choices. Please contact us for a quote.

Powder coating is applied electrostatically and then cured under heat. Powder coating is more resistant to scratches, scuffs and weather compared to liquid paint.

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